Shipping policy

Shipping Policy

Where We Ship
We currently ship to Australia, the United Kingdom and the United States.

Free Shipping
Standard shipping is free on all orders to Australia, the UK and the US. No minimum spend.

Processing Time
Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.

Where We Ship From
To keep prices competitive and delivery reliable, Nested Raven fulfils orders through a global network of distribution partners. Depending on the product and availability, your order may be dispatched from an international fulfilment centre.

Delivery Times
Standard shipping typically takes 7-14 business days from dispatch, so allow approximately 8-17 business days in total from order to delivery. Delivery times may vary during peak seasons and holidays (including the Christmas period), so we recommend ordering early for gifts.

Tracking
All orders ship with full tracking. Once your order ships, you'll receive an email with a tracking link so you can follow your package every step of the way.

Customs, Duties & Taxes
Prices are shown in your local currency (AUD, GBP or USD). Australian prices include GST and UK prices include VAT where applicable. US orders may occasionally be subject to import duties or taxes, which are the responsibility of the recipient.

Lost or Delayed Packages
If your order hasn't arrived within 25 business days of dispatch, contact us at support@nestedraven.com and we'll investigate and make it right. See our Refund Policy for details.

Contact
Nested Raven (ABN 46 569 035 891)
Email: support@nestedraven.com